Where Does the Hair Come From?

All hair are American and Australian-designed hair replacement systems with real human hair, sourced in India.


Why do you use Indian hair?

We use Indian hair because of its strength, texture and the suitability to our clients, it represents the best blend between cost, comfort and longevity.


What Is the Process That the Hair Goes Through In Order to Become a Hair System?

To stop the hair from constantly tangling, the protective layer called the cuticle is stripped from the hair shaft. The hair is then bleached and re-coloured to the required shade. This bleaching process also ensures that the hair is sanitized. The hair strands are then sealed with silicone which replaces the stripped back cuticle layer.


What’s the Difference Between the Standard and Specialised System?

A standard system is a balance between durability and comfort. The hair is standard density for normal to coarse texture hair. The specialised system has a lower density with finer hair strands to suit people with finer texture hair.


How Often Do I Need to Clean and Refit the system?

Depending on your lifestyle, we would recommend a refit every 3-5 weeks. More active people need to remove, cleanse and refit the system more often. You can come into the salon for this service or you can do this yourself. Either way, we show you how.


How Long Can I Expect My Hair System to Last?

This is depending on your lifestyle and how you look after your system also we usually find it lasts on average around 15 weeks. However, with the right care, systems can last 9 months or more.


Can I Shower with the Hair System?

Yes, you can, however, it is recommend to use the right hair products in order to prolong the life of your system.


What Shampoo and Conditioner Should I Use?

We advise you to use shampoos and conditioners without sulphate. We offer a range of SULFATE-FREE SHAMPOOs & CONDITIONERs from Joico. These products contain 19 amino acids and being sulphate free, reduce the fading of the system, prolonging the colour and life of the system. We also recommend a standard aftercare kit which contains everything you need to help you care for your system following the first fitting.


Can I Swim with the System?

Yes, you can, however, the chlorine in the water will break down the bond and fade the colour quicker. Therefore, if you are regularly swimming for exercise, we recommend wearing two swimming hats to protect the hair system.


Will the System Stay on During Physical Activity?

Yes, as long as it is correctly bonded down it will stay in place. Many of our clients live very active lifestyles from being in the army, police force, sports people, dancers, performers, swimmers and footballers